“The beauty of trust is that it erases worry and frees you to get on with other matters. Trust means confidence.”

“The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at”

“Comparing yourself to others is really just a needless distraction. The only one you should compare yourself to is you. Your mission is to become better today than you were yesterday. You do that by focusing on what you can do today to improve and grow.”

“If you know who you are, make the changes you must in order to learn and grow, and then give everything you've got to your dreams, you can achieve anything your heart desires.”

“Inspirar a otros para hacer un mejor trabajo es el logro de un líder.”

“Real leadership is being the person others will gladly and confidently follow

“Tone, inflection, timing, volume, pacing—everything you do with your voice communicates something and has the potential to help you connect to or disconnect from others when you speak.”

“Maturity doesn’t come with age. It begins with the acceptance of responsibility.”

“An unintentional life accepts everything and does nothing. An intentional life embraces only the things that will add to the mission of significance.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“A realist believes that what is done or left undone in the short run determines the long run.”

“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”

“And you will have greater credibility with your leader if you admit your shortcomings and refrain from making excuses.”

“«Ayude a muchas personas a tener éxito, y usted también lo tendrá».”

“Uniformity is not the key to successful teamwork. The glue that holds a team together is unity of purpose.”