“When leaders fail to empower others, it is usually due to three main reasons: 1. Desire for Job Security 2. Resistance to Change 3. Lack of Self-Worth”
―
John C. Maxwell
“We need to decide how we want to be treated. Then we need to begin treating others in that manner.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“When you make a commitment, you create hope. When you keep a commitment, you create trust.”
―
John C. Maxwell
“Goethe recommended, “Treat people as if they were what they ought to be, and you help them become what they are capable of becoming.”
―
John C. Maxwell
“I’ve learned that if you want people to be impressed, you can talk about your successes; but if you want people to identify with you, it’s better to talk about your failures.”
―
John C. Maxwell
“Any man worth his salt will stick up for what he believes right, but it takes a slightly bigger man to acknowledge instantly and without reservation that he is in error.”
―
John C. Maxwell
“Seven Steps to Success
1) Make a commitment to grow daily.
2) Value the process more than events.
3) Don't wait for inspiration.
4) Be willing to sacrifice pleasure for opportunity.
5) Dream big.
6) Plan your priorities.
7) Give up to go up.”
―
John C. Maxwell
“You cannot kindle afire in any other heart until it is burning within your
-ELEANOR DOAN”
―
John C. Maxwell
“You will never change your life until you change something you do daily.”
―
John C. Maxwell
“The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at the tempting moment.”
―
John C. Maxwell
“Good thoughts and actions can never produce bad results; bad thoughts and actions can never produce good results.”
―
John C. Maxwell
